Colloaborative post. Some people lose their keys. Others misplace their phone. Others also can’t remember where they last put their glasses. Everybody experiences moments of absent-mindedness. We are all prone to lose a thing or two, whether we want it or not. Ultimately, we’ve come to accept that sometimes, despite our best efforts, we may not know where the things that are dear to us are.
What is more worrying, though, is when it happens to business owners. Indeed, imagine struggling to figure out where your employees are. The main worry for managers is to lose staff, in other words, to have to face a high turnover rate. But what about knowing that your team is still complete but still not being able to make the most of their skills?
As surprising as it might sound, more and more companies struggle to manage their teams effectively, which can lead to a situation similar to what you experience when you’ve misplaced an item you need. You can’t make do without them, but at the same time, you’re frustrated because you thought you had sufficient staff and they were reliable. So, do you know where your employees are when you need them?
Have you misplaced your staff?
Do you know where they physically are?
In a busy business place, you may not even notice who’s on site, especially if you don’t have the time to check on each individual. In an office environment, it’s easy to know when an employee is missing; you can spot the empty desk.
But when you are not physically on site or in the same space, you can’t know whether your people are in. Why does it make sense to keep track of your employees’ time and location? Aside from your own safety checks, there are situations where you need to track individual work hours. For instance, if you provide flexible times, you can’t rely on the typical office hours.
Additionally, in the event of a sudden evacuation, you need to know who’s on site. There are, thankfully, a variety of tracking solutions that can meet the requirements of most businesses, for example, getsling time clocks. Typically, manual time clocks are less reliable because they can be misused. Biometric clocks are preferred as they keep your access safe.
They’re right here but they don’t have the relevant data
Sometimes, your employees are onsite, but they don’t have the appropriate tools to perform. If your customers complain about lack of communication, inadequate information, or lack of support from your customer service team, the fault may not be with the team at all. You need a useful CRM tool that can provide all the necessary customer data for your employees to be able to do their job.
Similarly, if the marketing team is running in circles without achieving its objectives, the most important thing to do is to check whether they’ve got everything they need to work.
More often than not, failure to provide data access can have a dramatic impact on team performance. So next time you wonder why your team can’t make a difference, make sure to ask if they have all the relevant info.
They are trying to run away from you
You’ve hired the best talent for your company. But you’re finding it hard to get everyone in the same room. Indeed absenteeism in the workplace is a real issue. Sickness absence costs British businesses around £29b every year.
Unfortunately, many companies struggle to tackle absenteeism, and wrongly assume that positive health improvements in the workplace can make a difference.
The most common cause for short- and long-term absence is stress. Stress weakens the immune system, which makes the individual more vulnerable to illnesses. But it also creates lasting mental health damage. Perhaps, when employees take a day off, they are trying to stay away from the stressful environment you’ve created for them.
They don’t engage with your business mission
Every business has a mission which describes the purpose of the company. Your mission provides your employees with an overarching goal, which serves as guidance in their day to day activities. Don’t underestimate the value of creating a positive mission statement; as it will give meaning to your team’s tasks.
Ultimately, your mission statement needs to express the heart of why your company exists, which means not only understanding your target audience but also why they should choose you and what kind of community you want for them. Uninspired missions affect your staff’s engagement.
From figuring out the physical location of your team to managing the way they identify with the company goals, there is a lot to improve in team management. Businesses, ultimately, are guilty of misusing their staff by failing to provide them with the tools and environment they need. Your team is only as good as you are to them.